Refund policy

Returns & Exchanges

  • No returns or exchanges for change-of-mind requests.
  • Returns or exchanges are only applicable in cases of:
    • Defective items (within 7 days from the delivery date)
    • Incorrect items supplied
  • We reserve the right to cancel or reject any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
  • Contact aiavitality@convergent.com.sg for more info.